We offer a variety of professional informed support and training solutions.


Choose the method that suits you best

Phone or iChat
Suitable for some basic support situations.
Remote Access
Our recommended service, when a fast resolution is required.
On Site
We can attend at your location.
support-at -macsimise
Come To Us
Available for some services. By arrangement.

We Provide Service To The Following Areas

On Site

We provide on site support to the non shaded area seen in the map - the lower north shore, CBD, eastern suburbs and inner west.

In some circumstances we may be able to assist outside of that geographical area.

The area highlighted in pink does not attract the Travel Charge

(Click the map for a larger image)
New Service-Map

Telephone Support

No geographical barriers restrict telephone support, if you are located interstate we will even call your landline back to save you toll charges!

Remote Access Support

We can provide remote support to any area that has a broadband connection and a Mac that meets the criteria.
Let us assist you to enjoy the best use of your Apple product, whether you are new to the Apple platform or a long term user.

  Set up new Macs
  Broadband internet
  Airport & Ethernet networks
  Run Windows on your Mac
  Integrate into PC networks
  System optimisation


  First Mac or iOS device
  Upgrading hardware or software
  Effective backup strategy
  Make the transition to paperless, environmentally friendly and clutter-free efficiency
  Digital asset management

Installations & Upgrades

  Memory & hard drives
  OS X and software
  OS X Server (Home and Home Office)


  Migrate data from your old Mac or Windows PC
  Repair corrupt file directories
  Save your precious photo's, movies, music and documents from a dead hard drive

iPhone, iPad

  Integration with your home or business network
  Migrate from non iOS devices
  Advanced iCloud Integration
  Installation / Upgrades / Maintenance / Optimisation
  Jailbreak / Customise / Unlock
  Syncing / Backup / Security / Data Recovery
  Utilise AirPlay, AirPrint and other advanced iOS technologies

Apple TV

  All models supported
  Install and integrate with your current entertainment & computing system
  Set up and integrate multiple AppleTV’s
  Empower your Apple TV with additional Media Centre features:
  View non iTunes content from your NAS, Mac or PC
  Play popular media formats including - avi/mkv/wmv/mts/flv/TS/Vob/VideoTS and more
  XBMC / Plex
  Watch ABC iView, SBS On Demand, 7 Catch up and a wide range of International TV channels and Internet streaming services
  Automatically download and display cover art and other metadata
  Surf the Web, stream HTML5 video, and update Twitter all on your TV
  Weather / RSS Feeds

Your Website

  Domain Registration and Hosting
  Ideal cost effective solution for Small business or personal