Fast Convenient Service
• On The Spot*
• Parallel Live Chat or phone call (no extra charge)
• Lower Cost - no travel expenses involved
• Help when you need it, with minimal interruption to you
The biggest advantage of Remote Access support over telephone support is that we are able to observe while you show us the problem you are having or what you wish to do and then depending on circumstance, we can show you the correct or recommended appropriate action.
100% Secure
You are in full control, you must authorise the remote session and can terminate it at any time.
*Subject to the nature of support required and availability of an appropriate support professional.
• On The Spot*
• Parallel Live Chat or phone call (no extra charge)
• Lower Cost - no travel expenses involved
• Help when you need it, with minimal interruption to you
The biggest advantage of Remote Access support over telephone support is that we are able to observe while you show us the problem you are having or what you wish to do and then depending on circumstance, we can show you the correct or recommended appropriate action.
100% Secure
You are in full control, you must authorise the remote session and can terminate it at any time.
*Subject to the nature of support required and availability of an appropriate support professional.

Remote Support Services We Offer

A convenient solution for fast help
If we are online iChat with us straight away or book a different time
Initial Consultation - 5 Mins Cost - $7
Additional time - $7 per 5 mins

Want to ask us a quick question?
Tap the iPhone above to call us now, or book a different time below.
02 8002 1222.
02 8002 1222.
Initial Consultation - 5 Mins Cost - $7
Additional time - $7 per 5 mins
Are You Set Up For Macsimise Remote Support Services?
All you need to do is Download a small software client, then you are ready to go. The software client requires no configuration and will be provided free of charge.
